Privacy Policy

a. Personal Information

When you sign up, we collect basic details such as your name, email address, phone number, age, and gender. This information is essential for account creation and verifying your eligibility to use the app.

b. Profile Information

We collect the information you choose to include in your profile—such as photos, bio, interests, preferences, and any tasks or efforts you post to impress other users.

c. Location Data

We may collect your approximate or precise location (based on device settings) to help show you relevant matches nearby and to improve in-app recommendations.

d. Usage Information

This includes your interactions within the app—such as views, taps, matches, sent/received efforts, and other activity that helps us understand how you use Woohub.

e. Device and Technical Information

We collect technical data such as your device type, operating system, IP address, app version, language settings, and crash logs to ensure the app runs smoothly and securely.

f. Payment Information

All purchases on Woohub are processed through the Apple App Store or Google Play Store. We do not collect or store your payment card details. Please refer to the respective app store’s privacy policy for more information about how they handle your payment data.

g. Information from Third Parties

If you choose to sign in or connect via a third-party service (such as Google, Apple, or Facebook), we may receive basic profile information from those services in accordance with their privacy policies.

h. Why we need your phone number

We use your phone number exclusively to send important account-related messages — such as login codes, security alerts, and access issues. Because these communications are essential to keeping your account secure, staying opted-in is mandatory. To ensure we can continue delivering these alerts, we retain your phone number as long as your profile is active. If you delete your account, your phone number will be permanently removed from our systems. We will never use your phone number for marketing, promotions, or unrelated communication.

a. To Match You with Others

We use your profile information, preferences, and activity to recommend and connect you with potential matches who align with your interests.

b. To Display User Efforts and Interactions

Your submitted efforts, tasks, or other activity may be shown to users browsing profiles, as part of how Woohub helps people impress and connect with each other.

c. To Personalize Your Experience

We tailor content, suggestions, and interactions based on your usage patterns, preferences, and location.

d. To Enable Communication

We use your information to allow messaging, notifications, and other app-based communications between users and from Woohub to you.

e. To Improve and Optimize the App

We analyze usage data to understand how users interact with Woohub, so we can fix bugs, improve features, and enhance performance.

f. To Ensure Safety and Prevent Misuse

We may monitor content and interactions to detect and prevent fraud, abuse, or violations of our community guidelines and Terms of Service.

g. To Send Updates and Promotional Content

With your consent (where required), we may send you emails or notifications about app updates, promotions, or new features. You can opt out at any time.

h. To Comply with Legal Obligations

We may use your data to comply with applicable laws, legal requests, and regulatory requirements.

a. With Other Users

Certain profile details—such as your name, photos, gender, location, preferences, and the efforts you choose to post—are visible to other users. Some of this information is required to use Woohub and is necessary for the app to function as intended. While you can update or edit parts of your profile at any time, certain core information must be provided to use the app.

b. With Service Providers

We work with trusted third-party partners who help us operate and improve Woohub. These may include cloud hosting providers, analytics tools, customer support platforms, and payment processors. These partners are only given access to the data necessary to perform their services and are contractually obligated to protect it.

c. For Legal and Safety Reasons

We may disclose your information if we believe it’s reasonably necessary to:

• Comply with laws, regulations, or legal requests.
• Protect the rights, safety, or property of Woohub, our users, or the public.
• Investigate and prevent fraud, abuse, or other harmful activity.

d. During Business Transfers

If Woohub is involved in a merger, acquisition, asset sale, or other business transition, your information may be transferred as part of that process. We'll notify you before your data is transferred if required by law.

e. With Your Consent

We may share your information for other purposes not listed here if you give us clear and informed permission to do so.

a. Editing Your Profile

You can update your profile details at any time, including your photos, bio, preferences, and the efforts you choose to display. Just head to your profile settings within the app.

b. Managing Notifications

You can customize push notifications in the app settings or through your device settings, depending on your platform.

c. Location Settings

You control whether Woohub can access your device’s location. Disabling location may limit your ability to see nearby matches or use location-based features.

d. Accessing or Deleting Your Data

You have the right to request access to the personal information we hold about you. You can also request deletion of your account and associated data through the app or by contacting our support team.

a. Active Accounts

As long as your account is active, we retain your profile information—such as your email, phone number, interactions, and activity data—to provide you with a seamless, secure and personalized experience on the app

b. Account Deletion

If you choose to delete your account, we will remove or anonymize your personal information—such as your phone number, email address, profile details (including photos, age, and bio), location data, and activity history—from our active systems. However, to maintain the integrity of the app and ensure a consistent experience for other users you’ve interacted with, we may retain limited information, such as your first name, chat history, Invites received, or Moves received. Additionally, some data may be retained to enforce our Terms of Service, prevent fraud or abuse, and comply with legal or regulatory obligations. Any retained data is stored securely and used strictly for these limited and necessary purposes.

c. Inactive Accounts

We may deactivate or remove inactive accounts after a prolonged period of non-use, in accordance with our internal data retention policies.We may deactivate or remove inactive accounts after a prolonged period of non-use, in accordance with our internal data retention policies.

d. Backup and Security Copies

Some of your data may persist in encrypted backups for a limited time after deletion, but it will not be used for any active processing or user-facing features.